Frequently Asked Questions
How to get the codes ?
We will send you accounts such as Mars, Cccam, etc. via WhatsApp or email in 24 hours in working time, So pay attention and make sure that full in Right email and phone number to get the code details.
with full help you need. Delivery in the Email or Whatsapp you full in website.
Order - From the main page, select the server package you want, select the plan you want, select the ideal method of payment, place an order .
Reasons for payment failure and solutions:
Note: Please fill in your information carefully and keep it true when placing an order.
Payment Declined -- This situation because the payment was rejected by the bank. The information we verified with our collection agency is that we filled in untrustworthy address, contact information, and wrong email address and zip code, which caused a misunderstanding of the bank's audit. So please fill in the correct information.
Security violation --this kind of situation is generally caused by the network environment. No use vpn, please repair it and use the local network environment.
Repeated failed order over 24 hours - One credit card can only be purchased 3 times within 24 hours on our shopping website, if you want to purchase more than 4 times, please change the credit card.
Insufficient funds -- This is the insufficient balance, please remind us after recharging. Then we will deduct the money on the basis of the original order, no need to place a new order; Or you can switch to another credit card.
High-risk -- If payment result "High-risk". pls show front 4 digital number and last 6 digital number picture and we will send to issuing bank again for confirmation.
Do Not Honor -- If payment result "Do Not Honor". pls contact your issuing bank to prove yourself paying then release,after authorizing pls inform us to deduct payment again.
Incorrect billing informatio; zipcode must not be blank - - Please fill in the correct billing address and zip code
Refund page - We accept returns without any reason within 7 days after your purchase. Money-back guarantee (no questions asked) if you change your mind within 7 days . We also support free to replace to other Server. Any problem facing your account, please contact Miya.
Your privacy is important to us. Our safety is also more important;
Any problem, please contact us feel free.
